Ok so day 3 was lame. Not as novel and exciting as I had hoped it would be. My objective for the day was to do something outdoorsy but the weather changed faster than Kim Kardashian's mind about marriage so I had to use those maaaad improvisation skills I had mastered during my time in AIESEC.
It was 7 pm and I STILL had no alternative "new thing" lined up. BOOM! It was pizza time! Dad brought home pizzas and opportunity knocked on my door. Dominoes stuffed up and gave us the wrong pizza -A vegetarian pizza with meat although the receipt clearly said "no meat" so this was my opportunity to make my first customer complaint.
Now I'm really not good with complaining, I may whine often but I'm not good at doing it formally. Most of the time, I can't be bothered, quite often I don't want to be mean or over demanding. Besides, I'm worried they may spit into my food so I usually just go with what's been given. I remember having this problem especially when ordering from "Lemon Leaf", a Thai fusion restaurant right across from my office in Prague. We would often order takeaways from that place and they would ALWAYS stuff it up! The wrong order or the wrong portion side or missing the soup or dessert, it was always a lucky draw, "you never know what you'll get" was their motto. Sometimes we'd (by we I mean my colleagues) complain, often we would vow never to order from them again, most of the time we would just eat what was given. "Insanity: doing the same thing over and over again and expecting different results", that's what my colleague said to me when I would ring Lemon Leaf, once again, hoping they would give me what I ordered. I never really complained and if I did, it would be so sugar coated or vague that they would never really understand what the problem was. Pretty stupid now that I think about it.
So yep, when we were given a meaty vegetarian pizza, I thought maybe it was time to make my first official complaint so I called Dominoes and explained the situation. Without any further questioning or defending what they did, they offered a free pizza the next time we ordered from them. That was SO MUCH easier than I had imagined it to be!
So thats day 3. Not that exciting(borderline lame) but was a new experience and I got a free pizza out of it so not a bad outcome :).
Friday, November 4, 2011
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